At Baby Raine we want you to be satisfied with your purchase. If the product you order doesn't meet with your expectations, please repack it and send it back to us.  There is a restocking fee of 15% of the cost of the item.  The merchandise must be unused and returned with the original packaging and tags intact.

We do not assume responsibility for damages that occur during return shipment.  Please make sure that your item is packaged and insured properly.  Original shipping charges are not refundable.  We do not issue cash refunds, we will refund the credit card you used to purchase the items.

Please email us if you need to return or exchange an item. 

Returns must be received within 30 days of purchase.

Exchanges.

Exchanges will be issued to your credit card once the original item has been received.  To process your purchase quickly, please send a detailed email indicating which item or items you would like in exchange. We will ship available items immediately.  This item will be charged to your credit card and a refund will be issued when we receive your returned item.

Phone number 905-257-2043 https://www.babyraineboutique.com